Refund Policy

No Return, Refund, or Cancellation Policy – VIP JEWELS

At VIP JEWELS, we take pride in delivering premium, carefully crafted jewelry while maintaining the highest standards of quality and hygiene. To uphold these standards, we have a strict policy:

  • No Returns: Jewelry items, once delivered, cannot be returned to ensure each piece remains brand new and unworn.
  • No Refunds: Refunds are not provided for any purchases, including cases of size, design preferences, or dissatisfaction.
  • No Cancellations: Orders, once placed and paid for, cannot be canceled or modified.

Exceptions:
We may consider cases involving defective, damaged items, or shipping errors reported within 24 hours of delivery, supported by unedited video evidence of the unboxing process.

For detailed guidelines on submitting claims and ensuring a seamless resolution, please contact us at help@vipjewelsofficial.com. By placing an order, you agree to this policy.

Thank you for trusting VIP JEWELS with your jewelry needs.